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NDIS Services

Ways we support you

Our NDIS services are built around real people, not rigid systems. We adapt, listen, and make sure the support fits your life.

Support that fits you

Practical help,
tailored to your world

We don’t just deliver NDIS services — we work with people to find what actually helps day to day. With 12 years of experience across homes, schools, community settings and respite, we’ve learnt how to listen properly, spot what’s needed, and adapt our support without making things feel clinical or complicated.

Happy disabled woman in wheelchair smiling at camera

Our NDIS services

What kind of support are you looking for?

We’ve spent over 12 years supporting people with different needs, routines, and goals — so we know how important it is to get it right. Our services are practical, flexible, and shaped around what actually works for you.

Support that fits into your day

Personalised Support

This is about the practical help people need to get through the day — whether it’s assistance with showering, preparing meals, getting dressed, or support with household tasks. We work with each person to understand how they like things done and how we can fit in without disrupting their flow. 

Over the past 12 years, we’ve learnt how to support people without taking over, offering the right kind of help at the right moment. It’s that kind of day-to-day support that builds trust, confidence, and independence over time.

Indian girl with down syndrome making food in kitchen

Get out, get involved, stay connected

Community Engagement

We help people stay connected not through forced activities, but through things they actually enjoy. That might mean going to the local footy match, visiting a friend, joining a group, or simply spending time outside the house. 

Our role is to support people to be part of their community in ways that feel familiar or exciting, depending on what they’re looking for. With years of experience in community-based support, we know how much these outings can build confidence and bring a real sense of belonging.

Two disabled friends dancing and smiling together at home

A change of pace — for everyone

Respite Care

We provide short-term care that gives people a break from their usual routine and offers something different — whether it’s a new environment, a different kind of activity, or a quieter space to recharge. 

At the same time, it gives families and carers time to rest, knowing their loved one is safe and well-supported. With a strong background in both in-home and out-of-home respite, we understand how to create spaces that feel calm, safe, and enjoyable — not like a stop-gap, but like a welcome change of pace.

Disabled boy with down syndrome sitting on couch with Corgie dog

Understanding what’s behind the behaviour

Behavioural Support

When someone experiences distress or behaves in ways that are difficult to manage, there’s usually a reason behind it. We take the time to look at what’s contributing — whether it’s sensory overload, communication difficulties, emotional regulation, or environmental triggers — and work with the person and those around them to respond in practical, respectful ways. 

With experience supporting people with complex behavioural needs, we focus on making everyday life less stressful, more predictable, and more positive.

Happy support worker sitting on park bench and laughing with disabled woman in wheelchair

Confidence and support

Mobility Assistance

Mobility challenges can affect how someone moves through their day — from getting out of bed to navigating their local shops. We provide support that’s matched to each person’s physical needs and comfort level, whether they’re using assistive equipment or need hands-on guidance. 

Because we’ve worked with people with a wide range of conditions — including Parkinson’s and physical disabilities — we understand how important it is to balance safety with independence and dignity. It’s not just about movement — it’s about freedom and confidence.

Disabled man in wheelchair with support worker

Safe, social, and genuinely fun

School Holiday Programs & Youth Support

We’ve been part of school holiday programmes and youth support for over a decade, and we know how to create spaces where young people can feel safe, relaxed, and included. Our holiday activities are flexible and low-pressure — with a focus on social connection, creativity, and having a good time. 

We support children and teens to explore their interests, build friendships, and grow their confidence outside of school. For families, it’s a chance to know their child is being supported by people who genuinely care and have the experience to back it up.

Group of diverse children on a walk in the park

How can the NDIS help me?

The NDIS provides funding for supports that can make everyday life easier, safer, and more independent. If you’re new to it or unsure where to start, this short video explains how it all works.

Your questions answered

NDIS FAQs

The NDIS can feel overwhelming at first, especially if you’re new to it or trying to work out what supports are available. We’ve answered some common questions below to help make things a little clearer. And if you still need help, feel free to reach out — we’re happy to chat.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is a government-funded program that provides support to Australians with a permanent and significant disability. 

The aim is to give people more choice and control over the support they receive, helping them live more independently and reach their personal goals. This can include funding for things like personal care, therapies, transport, mobility equipment, social participation, and more. The NDIS is not means-tested and does not affect other government payments. 

Instead, it’s designed to provide the extra help someone might need to take part in everyday life. Plans are tailored to the individual and reviewed regularly to make sure the support continues to meet their needs. If you’re eligible, you’ll work with a planner or Local Area Coordinator (LAC) to build a plan that fits your situation and goals.

To be eligible for NDIS funding, you must meet specific criteria set by the National Disability Insurance Agency (NDIA). You need to be aged between 9 and 65, live in Australia and have Australian residency or citizenship (or hold a Protected Special Category Visa). 

Most importantly, you must have a permanent and significant disability that affects your ability to take part in everyday activities without support. This includes physical, intellectual, sensory, cognitive, and psychosocial disabilities. Evidence of your disability and how it impacts your daily life will be required during the application process. 

Children under 9 may be eligible for support through the NDIS early childhood pathway. If you’re unsure whether you meet the requirements, it can help to speak with a provider like us, or your GP, to start gathering the right documents and guidance.

Applying for the NDIS involves a few steps, but with the right guidance, it doesn’t have to be stressful. First, you’ll need to check your eligibility using the access checklist available on the NDIS website. If you meet the criteria, you can request an Access Request Form (ARF) by calling the NDIS or speaking with a Local Area Coordinator (LAC). 

form will ask for personal details, consent, and supporting evidence of your disability. A healthcare professional, such as your GP or specialist, will need to provide this documentation. Once submitted, the NDIA will assess your application and inform you of the outcome. 

If successful, you’ll be invited to a planning meeting where you’ll discuss your goals and what supports you need. It’s a good idea to bring someone you trust to this meeting. Providers like us can also help you prepare for this step, making sure you go in with the right information.

The NDIS can fund a wide range of supports, depending on your individual needs and goals. These supports fall under different categories such as Core Supports, Capacity Building Supports, and Capital Supports. Core Supports might include personal care, community participation, or transport assistance. Capacity Building can cover things like therapy, support coordination, and life skills development. 

Capital Supports usually include larger, one-off items such as assistive technology or home modifications. The key is that the support must be considered ‘reasonable and necessary’ — meaning it relates to your disability, helps you pursue your goals, and represents value for money. 

Every NDIS plan is different, and what one person receives may not apply to another. That’s why it’s important to be clear about your goals and needs during the planning process so that your funding can be allocated in a way that suits your life.

Yes — one of the strengths of the NDIS is that it gives participants more choice and control over the providers they work with. Depending on how your plan is managed (self-managed, plan-managed, or NDIA-managed), you can choose which registered or unregistered providers you’d like to receive support from. This includes support workers, therapists, allied health professionals, and organisations like us. 

Choosing your own providers means you can find people who understand your needs and work in a way that suits you. It also allows for more flexibility in how and when your supports are delivered. If you’re not happy with a provider, you have the right to change. It’s your plan, and you’re in control. 

We’re always happy to talk through how our services might fit with your plan, and what steps are involved in switching or starting support with us.

NDIS plans can be managed in three different ways, and each offers different levels of flexibility and control. If you’re self-managed, you take full responsibility for choosing providers, paying invoices, and keeping track of spending — it gives the most freedom but also requires more admin. 

Plan-managed means a registered Plan Manager takes care of the financial side, like paying invoices and keeping records, while you still choose your providers (including unregistered ones). NDIA-managed plans are handled by the agency itself and usually involve choosing only from NDIS-registered providers. Each option has its pros and cons depending on your preferences, confidence, and support network. 

Many people choose a mix — for example, self-managing some supports and having others plan-managed. We can help you understand what option might suit you best and work with you regardless of how your plan is set up.

At Ability Aspect, we offer a wide range of NDIS services that focus on practical, meaningful support. With over 12 years of experience in the disability sector, we’ve worked alongside people with a range of needs — from autism and intellectual disabilities to complex physical and behavioural challenges. 

Our services include in-home care, community participation, behavioural support, mobility assistance, respite care, and youth support. We don’t take a generic approach — we take time to get to know each person and how they live, so that the support we provide makes sense in their world. 

We’re also happy to support you in navigating your plan — whether it’s helping prepare for a planning meeting, understanding your funding, or finding the right mix of supports. If you’re looking for NDIS services that are experienced, adaptable, and built around real needs, we’re here to help.

Yes, your NDIS plan can be changed if your circumstances change or if your current plan no longer meets your needs. This is done through a plan reassessment (previously known as a plan review). You can request a reassessment at any time — for example, if your health changes, your living situation shifts, or you feel your funding isn’t covering what’s needed. 

During the reassessment, you’ll meet with the NDIA to discuss what’s changed and why your plan needs to be updated. It’s helpful to bring evidence, such as letters from your GP or reports from your providers, to support your request. If you’re unsure how to approach this process, we can help by providing updated information about your support needs and outlining what’s working well and what’s not. 

The goal is to make sure your plan continues to reflect your life as it is now, not as it was a year ago.

Ready for better care?

Speak with our team today

We’re happy to answer questions, talk through options, or just have a chat about what support might look like for you. Reach out to us today.

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